Incidents | Instruqt Incidents reported on status page for Instruqt https://status.instruqt.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4cc12a9688b118d566f11d4d9eb69ff9.png Incidents | Instruqt https://status.instruqt.com/ en Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 12:43:00 -0000 https://status.instruqt.com/incident/748028#d3c0894b50eca122ba9fee638716cc28a500c29356552ae71d2d7ceca5a8f5e5 We have identified that the issue is caused by intermittent IAM permission errors on Google Cloud Platform (GCP). Our team is in contact with GCP support to address the problem and re-enable the "Host Images" feature as soon as the issue is resolved. Docker Hub Disruption Impacting Sandbox Provisioning https://status.instruqt.com/incident/747514 Tue, 21 Oct 2025 10:47:00 -0000 https://status.instruqt.com/incident/747514#cb3736a7066465930e6662414481b71e960cfaf2238bf35e73a81bd95f085e23 Docker Hub has recovered from the earlier disruption caused by the widespread AWS outage. Sandboxes containing a container host that pulls images from Docker Hub are now provisioning successfully. We will continue to monitor the situation, but no further impact is expected. HubSpot and Salesforce Integrations Disruption https://status.instruqt.com/incident/747353 Tue, 21 Oct 2025 10:39:00 -0000 https://status.instruqt.com/incident/747353#e6d01f8ca6de61c17cfe9b2e9c26a4b2272346f9345710bfc5f80ee1d73a20bd Our third-party vendor Paragon has fully recovered from the earlier service disruption. The Integrations page and event submissions to Salesforce and HubSpot are now functioning as expected. We will continue to monitor to ensure stability. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 10:34:00 -0000 https://status.instruqt.com/incident/748028#4bce37a0d2ab4ffa7ac0fa7f95e491b3ea9e3e468d52bfd6c59e06d5f8a98869 Sandbox provisioning is now functioning as expected. To restore normal operations, we temporarily disabled the "Host Images" feature. Our team is actively working to resolve the issue and re-enable this functionality as soon as possible. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. Sandbox provisioning issues https://status.instruqt.com/incident/748028 Tue, 21 Oct 2025 03:00:00 -0000 https://status.instruqt.com/incident/748028#9552861cf1661f7c162200089f05d2129eae902bcf085fa04cb32bde59b25fac We are currently investigating an issue affecting sandbox provisioning. Users may experience failures or delays when creating new sandboxes. Our team is actively working to identify the root cause and will provide an update once more information becomes available. AWS Cloud Account Provisioning Failure https://status.instruqt.com/incident/747455 Mon, 20 Oct 2025 14:40:00 -0000 https://status.instruqt.com/incident/747455#324a266831e8e5cba306c4320b06bf36c8c8fff6809291e164876a8d6eb31926 AWS has recovered from the widespread outage. Tracks including AWS Cloud accounts are now provisioning successfully. We will continue monitoring to ensure stability, but no further impact is expected. Docker Hub Disruption Impacting Sandbox Provisioning https://status.instruqt.com/incident/747514 Mon, 20 Oct 2025 13:25:00 -0000 https://status.instruqt.com/incident/747514#90dc7677d707ef05379780d6f8621e86f24281131251ba3aa0b27816a397e303 Due to the widespread AWS outage, Docker Hub is currently experiencing service disruptions. As a result, tracks using container sandbox hosts that pull images from Docker Hub may encounter increased latency or provisioning failures. We are closely monitoring the situation and will provide updates as soon as there are any changes. HubSpot and Salesforce Integrations Disruption https://status.instruqt.com/incident/747353 Mon, 20 Oct 2025 11:38:00 -0000 https://status.instruqt.com/incident/747353#7460cfa9d6ed837e43cf37e214565c5c5e98c9f75223c9de7134b6354d2edb07 Our third-party vendor, Paragon, which powers our integrations, is currently experiencing a service disruption due to a widespread AWS outage. During this period, the Integrations page may fail to load, and event submissions to Salesforce and HubSpot may not be possible. We are actively monitoring the situation and will provide updates as soon as conditions change. Azure Portal login enforces MFA, causing login issues https://status.instruqt.com/incident/736837 Tue, 07 Oct 2025 07:30:00 -0000 https://status.instruqt.com/incident/736837#7da3429793cf1a06c05e5a04357f0b6d78393382d2b3a12cac749941171a8b4e We have been monitoring the deployed fix to avoid the MFA login requirement for Azure over the weekend and confirmed it is working as expected. Azure Portal login enforces MFA, causing login issues https://status.instruqt.com/incident/736837 Fri, 03 Oct 2025 14:37:00 -0000 https://status.instruqt.com/incident/736837#a960b6f0f454b69ae58927f425e70d0ef870318c650b7f876f9b17bd83370b51 We have identified and deployed a fix to avoid the MFA login requirement for Azure. We will monitor this functionality through the weekend. We do not expect track plays to be impacted, however we are leaving this marked as Degraded out of caution. Azure Portal login enforces MFA, causing login issues https://status.instruqt.com/incident/736837 Thu, 02 Oct 2025 07:24:00 -0000 https://status.instruqt.com/incident/736837#1a11a767d71ecd6f9fc1c34d204d6e5420fb5bc971db42b87e5c15d4a9d94ba6 Azure recently started enforcing MFA through their Authenticator app. This affects logging into the Azure Portal using our temporary credentials. The MFA requirement cannot be turned off. We are working on a solution. We will post an update by 2025-10-03 14:00Z latest. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 03:00:00 -0000 https://status.instruqt.com/incident/726574#4ed00154cf236ff991f4ca0fb5c97a2674d4bfc03ffddf116889c64f86ff70d9 Maintenance completed Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/726574 Sun, 28 Sep 2025 02:00:00 -0000 https://status.instruqt.com/incident/726574#df68a628688dd14407e672e2c738c3e3a64a9a7fd52328c60598605458fa528c Scheduled Maintenance Notice We will be performing routine maintenance on September 28, 2025, starting at 02:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Upcoming Proxy Maintenance https://status.instruqt.com/incident/713444 Sun, 31 Aug 2025 10:00:00 -0000 https://status.instruqt.com/incident/713444#bb93bc4e3a2618ffe1c2223b64903a56ff99a38b30671b34724784c90387e801 Maintenance completed Upcoming Proxy Maintenance https://status.instruqt.com/incident/713444 Sun, 31 Aug 2025 09:00:00 -0000 https://status.instruqt.com/incident/713444#9abee3ae1603061ffc152b1c184aa0fd9953b52dad6fb70c0db785cb41453ad7 We will be performing maintenance on proxy instances that provide interface to the sandbox hosts. During this time, you may experience brief connectivity interruptions with the following: - Terminal - Code Editor - Service / Web Application - Virtual Browser / Web Page Running sandboxes and new sandbox creation will not be affected. Thank you for your patience as we continue to improve our services. Intermittent SSL Certificate Provisioning Failures https://status.instruqt.com/incident/701448 Thu, 07 Aug 2025 08:35:00 -0000 https://status.instruqt.com/incident/701448#ad3bf8808e327c50c8005c87676262fbd3fa52b208e842e75a072757df15c047 We're seeing that DNS-related metrics have returned to normal, and SSL certificate provisioning is functioning reliably again. While the immediate symptoms have subsided, our support case with the third-party provider remains open as we continue to monitor and validate stability, but at this time, no further customer impact is expected. Thank you for your patience while we worked through this issue. Intermittent SSL Certificate Provisioning Failures https://status.instruqt.com/incident/701448 Wed, 06 Aug 2025 13:09:00 -0000 https://status.instruqt.com/incident/701448#da03928aaa42032e3e966b72bd4bafe3a26bf5ceb272aeae1472382863fc8f9f We're currently experiencing sporadic SSL certificate provisioning issues due to instability with a third-party DNS provider we rely on for required DNS record creation. We have an active support case open with the provider and are closely monitoring the situation. In parallel, we're also evaluating alternative solutions to mitigate the impact and improve reliability moving forward. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 10:00:09 -0000 https://status.instruqt.com/incident/619957#e398d822a379fe9225168954d744dae3e5e5d089268ff2997991fa17cc953024 Maintenance completed play.instruqt.com recovered https://status.instruqt.com/ Sun, 03 Aug 2025 07:39:57 +0000 https://status.instruqt.com/#643c6c10805431a43c321bd543ad291799609f29b354429d7e3d28bd56bef547 play.instruqt.com recovered play.instruqt.com went down https://status.instruqt.com/ Sun, 03 Aug 2025 07:12:28 +0000 https://status.instruqt.com/#643c6c10805431a43c321bd543ad291799609f29b354429d7e3d28bd56bef547 play.instruqt.com went down Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/619957 Sun, 03 Aug 2025 07:00:09 -0000 https://status.instruqt.com/incident/619957#efee03a72e8f5d14c855d0db34d0090ea35e1bffd9db5a2cda6a7c30fe0f4920 We will be performing a database upgrade on Sunday, 3rd August 2025, starting at 07:00:00 (UTC) until 10:00:00 (UTC). Our application is expected to be unavailable at times inside of this window. We will post an In maintenance page for anyone attempting to play any tracks whilst the database is being upgraded. Per our planning, we do not expect to need the entire maintenance window, however the window reflects our worst case scenario. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:53:00 -0000 https://status.instruqt.com/incident/624402#bfed0b241af8b724ce0fbf62696a3f984d75813301adb6237eb1572de3161221 The issue has been isolated and services return to normal health. Our apologies for any inconvenience Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Application unavailable https://status.instruqt.com/incident/624402 Wed, 23 Jul 2025 08:22:00 -0000 https://status.instruqt.com/incident/624402#3f2b1373f898dc6de7bbed7460e33e3242f45a59d379f3f99d6f470f2c374b69 Our application is down right now - engineers are currently investigating. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:30:00 -0000 https://status.instruqt.com/incident/601880#e12640a5b482ca7d0da065ece9357f8fa4b48d3cecb1ac3f7af24521e4a6a5bb All services are restored and healthy Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 20:05:00 -0000 https://status.instruqt.com/incident/601880#52654bbf65512cb482ab51a3741fecb912492e9c85960a806936bb71479587bc We are currently seeing continued issues affecting Instruqt track plays for users based in the USA, as Google Cloud Platform (GCP) services in the USA are still in the process of recovering. Users accessing Instruqt from outside the USA are generally seeing services operate as normal. We are actively monitoring the situation and will provide further updates as GCP services are restored. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 19:23:00 -0000 https://status.instruqt.com/incident/601880#1bc335834beb4068de103c77d3746e3d83ef9ea9d68c510829a6802753bcacb5 Services are beginning to come back online - play.instruqt.com and docs.instruqt.com are accessible. Tracks will not play at this time while GCP service issues continue to resolve. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Google Cloud outage https://status.instruqt.com/incident/601880 Thu, 12 Jun 2025 17:57:00 -0000 https://status.instruqt.com/incident/601880#a2a154d4bbc02ffe050d7c1b1ec82d14344e98f9cf8da222825eaa6feb32dfd2 We are aware of the ongoing widespread outage with Google Cloud Platform (GCP), which is currently impacting Instruqt services. Our team is actively monitoring the situation. Increased Latency in VM Startups https://status.instruqt.com/incident/572706 Tue, 20 May 2025 12:30:00 -0000 https://status.instruqt.com/incident/572706#2088ba1d1bae333f38fb8fa5e9811e037ccb3d0ff6ef5821bb70dacbd47d7558 Google Cloud Platform (GCP) has resolved the incident impacting VM provisioning. We have observed recovery in our internal metrics, and track start-up times have returned to normal. The issue is now considered resolved on our side as well. Thank you for your patience while we monitored and mitigated the impact. Increased Latency in VM Startups https://status.instruqt.com/incident/572706 Tue, 20 May 2025 11:15:00 -0000 https://status.instruqt.com/incident/572706#087fba649d0fb5b3deda333bab2cebafd3e9a7c3e5e308d378652af133e25402 We are currently observing increased latency in VM provisioning times, which appears to be related to an ongoing issue with Google Cloud Platform (GCP). We are actively monitoring the situation and its impact on track start-ups. For critical workloads, we recommend using hot start pools as a mitigation strategy. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 03:00:00 -0000 https://status.instruqt.com/incident/554367#871fae693a6f23310509253185047a211726a0091d9351ab52fc491df65a2876 Maintenance completed Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Database Maintenance https://status.instruqt.com/incident/554367 Sun, 04 May 2025 02:00:17 -0000 https://status.instruqt.com/incident/554367#85dfd5fc5af0928449804da4455899e8742580eea14bf9df6c52517ce33f3985 Scheduled Maintenance Notice We will be performing routine maintenance on May 4, 2025, starting at 02:00:00 (UTC). The maintenance is expected to last approximately 1 hour. During this time, you may experience brief errors or interruptions in service. We apologize for any inconvenience and appreciate your patience as we continue to improve our services. AWS account provisioning https://status.instruqt.com/incident/546280 Tue, 29 Apr 2025 07:00:00 -0000 https://status.instruqt.com/incident/546280#359cf287cfe0d4e39097c8c668c98c7a89312742c7941adcd328459727553750 We have reallocated older unused accounts into the general pool which has freed up significant amount capacity. We are comfortable with the amount of capacity that we now have and are thus closing this incident. We continue to work with AWS to extend this quota further for future use. We are also closely monitoring the amount of available AWS accounts that we can allocate. AWS account provisioning https://status.instruqt.com/incident/546280 Fri, 18 Apr 2025 13:00:00 -0000 https://status.instruqt.com/incident/546280#43e36fdcfbd4682794297d518d110546deded5147ba88349eaff92691cd740d8 We have freed up more AWS accounts in our pool to further mitigate the immediate issue. We're still working with AWS to increase our total capacity. AWS account provisioning https://status.instruqt.com/incident/546280 Wed, 16 Apr 2025 14:42:00 -0000 https://status.instruqt.com/incident/546280#17dcf0fb28dcc1f80eb3145c201d6ff4d5e70fb8b451742a959aa22ef2bbf67e Provisioning extra AWS accounts is currently degraded. We maintain a pool of AWS account that are ready to use. We have reached our AWS Account quota and thus cannot currently add more accounts to the per customer pool. This will only affect customers that are starting tracks that contain AWS Cloud Accounts to a volume that has not yet been tested for that customer before. Running tracks that can use an existing AWS account are not affected. We have reached out to AWS to extend our Account quantity quota. Unable to provision VMs and containers in us-central1 region https://status.instruqt.com/incident/543251 Thu, 10 Apr 2025 19:14:00 -0000 https://status.instruqt.com/incident/543251#d6c82cf055e99dd3ac3d267a2fd3719320d1e69106e2da1bbedcf3e38ac3ef9e The issue affecting sandbox creation with VMs or containers in the us-central1 region has been resolved. All services are now operating normally. Unable to provision VMs and containers in us-central1 region https://status.instruqt.com/incident/543251 Thu, 10 Apr 2025 19:14:00 -0000 https://status.instruqt.com/incident/543251#d6c82cf055e99dd3ac3d267a2fd3719320d1e69106e2da1bbedcf3e38ac3ef9e The issue affecting sandbox creation with VMs or containers in the us-central1 region has been resolved. All services are now operating normally. Unable to provision VMs and containers in us-central1 region https://status.instruqt.com/incident/543251 Thu, 10 Apr 2025 18:23:00 -0000 https://status.instruqt.com/incident/543251#2142f5b24e987abf6170677dad8fabb200f6a9aa743ef4af86da74e17e97bfa7 A fix has been implemented, and we're actively monitoring the situation to confirm that the issue is fully resolved. Unable to provision VMs and containers in us-central1 region https://status.instruqt.com/incident/543251 Thu, 10 Apr 2025 18:23:00 -0000 https://status.instruqt.com/incident/543251#2142f5b24e987abf6170677dad8fabb200f6a9aa743ef4af86da74e17e97bfa7 A fix has been implemented, and we're actively monitoring the situation to confirm that the issue is fully resolved. Unable to provision VMs and containers in us-central1 region https://status.instruqt.com/incident/543251 Thu, 10 Apr 2025 17:45:00 -0000 https://status.instruqt.com/incident/543251#39ed531a612a2e8bc972afa6ba701f818a7e06cf44ef438364de65ca540bb36f We're currently investigating an issue affecting the creation of sandboxes using VMs or containers in the us-central1 region. In the meantime, for the hot start pools, we recommend creating in the europe-west1 region to avoid disruption. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Unable to provision VMs and containers in us-central1 region https://status.instruqt.com/incident/543251 Thu, 10 Apr 2025 17:45:00 -0000 https://status.instruqt.com/incident/543251#39ed531a612a2e8bc972afa6ba701f818a7e06cf44ef438364de65ca540bb36f We're currently investigating an issue affecting the creation of sandboxes using VMs or containers in the us-central1 region. In the meantime, for the hot start pools, we recommend creating in the europe-west1 region to avoid disruption. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Planned Maintenance https://status.instruqt.com/incident/537912 Sun, 06 Apr 2025 07:00:12 -0000 https://status.instruqt.com/incident/537912#d517ff884078fc42a77aa1f47c7218fd04fe29bf395382dc1fadc99c808cedc0 Maintenance completed Planned Maintenance https://status.instruqt.com/incident/537912 Sun, 06 Apr 2025 06:00:12 -0000 https://status.instruqt.com/incident/537912#588309e0b8ea2ff1ebee18ee33fcd7191c8c624445d6ed4d34220a7604c1e027 Our CRM integration platform provider will be performing scheduled maintenance on Saturday, April 5, 2025, from 11:00 PM to 12:00 AM PDT (UTC-7). During this time, CRM integration-related services (Salesforce & HubSpot) may be temporarily unavailable. Any triggered events will be cached and processed once maintenance is complete. We expect no impact on end-user experience. Scheduled Maintenance https://status.instruqt.com/incident/531452 Sun, 23 Mar 2025 01:00:00 -0000 https://status.instruqt.com/incident/531452#62d91d7f5cd86bdf5cac20e10ca2014e34aa4f867382f9b350acb8a1648e7580 Maintenance completed Scheduled Maintenance https://status.instruqt.com/incident/531452 Sun, 23 Mar 2025 00:00:00 -0000 https://status.instruqt.com/incident/531452#2068ab4dad557a64d951ba713ab8ad0f089cea58a35cfc093f3996894f0bd3d5 Scheduled Maintenance Notice We will be performing routine maintenance on March 23, 2025, starting at 01:00 CET. The maintenance is expected to last approximately 1 hour. During this time, you may experience brief interruptions in the following features: πŸ”Ή Tracks with version control enabled: Viewing and saving track configurations πŸ”Ή Live events: β€’ Sending and receiving chat messages β€’ Raising and lowering hand β€’ Screen sharing We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Google Cloud Accounts in Sandboxes Unavailable https://status.instruqt.com/incident/495186 Mon, 13 Jan 2025 17:46:00 -0000 https://status.instruqt.com/incident/495186#ce0370657429f0d85d5d80eb417e2f96361217ffd947582d4a2c40fa746b877a Billing activation times for GCP project have recovered to normal. We will continue to closely monitor the situation. Google Cloud Accounts in Sandboxes Unavailable https://status.instruqt.com/incident/495186 Mon, 13 Jan 2025 16:20:00 -0000 https://status.instruqt.com/incident/495186#708af99b4856d26983d596930eb43dcfcb26f54095d4ed8c12d488e2b288faaf We have identified prolonged activation times for billing, which has impacted the usability of new Google cloud accounts. Our automated tests indicate that the issue is gradually recovering. As a temporary workaround, we recommend implementing a 10-minute delay before initiating resource creation on Google Cloud accounts for new sandboxes. We are closely monitoring the situation through automated tests and will provide further updates once we confirm that Google’s billing functionality has returned to normal. A support ticket has been submitted to Google, and we are actively tracking its status. Google Cloud Accounts in Sandboxes Unavailable https://status.instruqt.com/incident/495186 Mon, 13 Jan 2025 15:01:00 -0000 https://status.instruqt.com/incident/495186#2a013125f6f530b9b356e9467cda014fb201d6184f48fb9e5d82d0f3c1bf0562 We are currently investigating an issue where Google cloud accounts added to sandboxes are unusable due to a billing-related problem. Our team is actively working to identify the root cause and resolve this as quickly as possible. Thank you for your patience, and we will provide updates as soon as more information is available. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 08:07:16 -0000 https://status.instruqt.com/incident/475842#a5f912aae0b3f5a965d711d530268e9c811ff82eb0cc7641e4c861fbd7f2bbcc Maintenance completed Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Database Maintainence window https://status.instruqt.com/incident/475842 Fri, 27 Dec 2024 07:00:09 -0000 https://status.instruqt.com/incident/475842#91fc9764dd086b05636ae2129e438db47f433a95ca686af86375784e39667bd8 Maintenance Successfully Completed We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are fully operational, and the website is now running smoothly. Thank you for your patience and understanding. If you experience any issues, please don't hesitate to contact our support team. Content Creator UI is currently unavailable for some tracks https://status.instruqt.com/incident/472305 Wed, 04 Dec 2024 17:26:00 -0000 https://status.instruqt.com/incident/472305#28c758470e812cec34b9108fc2e77eaee2ccad8df458f13267678bc5109ad683 The fix has been applied and live. The Content Creator UI is up and responding again. We will continue to monitor for any impacts. Content Creator UI is currently unavailable for some tracks https://status.instruqt.com/incident/472305 Wed, 04 Dec 2024 17:18:00 -0000 https://status.instruqt.com/incident/472305#e03891f4a8ed2d21e58a7f95b3a8eedf23044de9033b1b82827658b8010facb1 A fix has been generated and is being applied. We hope to restore services soon. Content Creator UI is currently unavailable for some tracks https://status.instruqt.com/incident/472305 Wed, 04 Dec 2024 16:00:00 -0000 https://status.instruqt.com/incident/472305#decef770a7128a4d2c5fd3ea8da7331e0186dcea06256830aee3e9b2abc988cf The Content Creator UI is currently unavailable on tracks with git integration enabled. We have isolated the issue and are working to resolve it. No track configuration is impacted, and plays of the tracks are not impacted. High database load https://status.instruqt.com/incident/464658 Wed, 20 Nov 2024 13:24:00 -0000 https://status.instruqt.com/incident/464658#67cd4c11ac45febc2009714dd9ba575e5c6f64c6ffb617dfb4d954d483dca2a7 We have made some small changes to our chat tooling to ensure our database load remains within accepted bounds. Also we are confirming that we did not experience any unforeseen customer impact during this outage. High database load https://status.instruqt.com/incident/464658 Wed, 20 Nov 2024 11:40:00 -0000 https://status.instruqt.com/incident/464658#a8dde7e8cc0972ab5762407381dddc9fe3544a4d345144d68bbcff3f418e4b57 The high database load has subsided. We are continuing to closely monitor and do not expect any degraded service. Next update we will likely post a resolution. High database load https://status.instruqt.com/incident/464658 Wed, 20 Nov 2024 10:30:00 -0000 https://status.instruqt.com/incident/464658#dd72341013ebb9485fd53176854e75973434b6ae7830bada3084cc0ecd7af4bf We have isolated the issue and we are currently rolling out changes to reduce the load. We are continuing to monitor the situation closely. High database load https://status.instruqt.com/incident/464658 Wed, 20 Nov 2024 09:15:00 -0000 https://status.instruqt.com/incident/464658#21ebf3280e6146ed6e4df7e6289fb30918170e8e132420a6d7fe766249b0b474 We are currently experiencing high database load. We do not expect this to be causing impact to existing plays or tracks. We are monitoring the situation closely. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:55:00 -0000 https://status.instruqt.com/incident/462149#6392d3f7c81d2b7111d4f2d3c9b05767d8bcb3ace1c796bb6e5962c34500ee7a βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 16:26:00 -0000 https://status.instruqt.com/incident/462149#fbdb3fa0e51dae8afd02501b265749c55f5d6047427cec99820e0db265ed1dea We have mitigated the issue. We are currently monitoring the status and investigating the root cause. Thanks for your patience! Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Degraded Performance https://status.instruqt.com/incident/462149 Fri, 15 Nov 2024 15:55:00 -0000 https://status.instruqt.com/incident/462149#16c910fd02d64fa088add5b4b252a993d5068a80e973ddbcf256f2806ad873d7 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Planned Maintenance https://status.instruqt.com/incident/458060 Sun, 10 Nov 2024 10:00:00 -0000 https://status.instruqt.com/incident/458060#b2b5a6bd035a69f496a677e56e9427e6d7271833926f52121ecb4d62468ad7d8 Maintenance completed Planned Maintenance https://status.instruqt.com/incident/458060 Sun, 10 Nov 2024 09:00:35 -0000 https://status.instruqt.com/incident/458060#1a58489a2a98b46f8deca789da13a5693ed0e467c2609ab172cc0d27afeb26ff We will be performing scheduled maintenance on 10 November 2024 from 10:00 to 11:00 (CET). During this time, tracks including Container or Website service (Virtual Browser) hosts may experience intermittent disruptions, including temporary slowness or brief interruptions. Other services will remain unaffected. We apologize for any inconvenience and appreciate your patience as we work to improve our systems. Thank you for your understanding. Scheduled Maintenance https://status.instruqt.com/incident/454040 Sun, 03 Nov 2024 10:00:00 -0000 https://status.instruqt.com/incident/454040#14ca8c2931325263263dac3c93ce7a8fe692fdc30912cc22af57f17dcd4e2011 Maintenance completed Scheduled Maintenance https://status.instruqt.com/incident/454040 Sun, 03 Nov 2024 08:00:00 -0000 https://status.instruqt.com/incident/454040#734c63e3182850aadf9962eac878d5a2c7fe7bcbd708fa2f15d89772d9b6d90a We will be performing routine maintenance on 03.11.2024 starting at 09:00 CET. The expected duration is 2 hours. In this duration, there might be brief connection interruptions to the sandbox hosts, including: - Terminal - Service / Web Application - Virtual Browser / Web Page - Code Editor Thank you for your patience as we work to improve our services. Degraded performance https://status.instruqt.com/incident/454068 Thu, 31 Oct 2024 23:00:00 -0000 https://status.instruqt.com/incident/454068#cf6e7dc889b0738e77d0f031925f39ce2289204c2b4756498e2469ee1ecd8040 βœ… The issue affecting our platform has been fully resolved. The cause was identified and fixed. We appreciate your patience and apologize for any inconvenience caused. Degraded performance https://status.instruqt.com/incident/454068 Thu, 31 Oct 2024 20:43:00 -0000 https://status.instruqt.com/incident/454068#fcd498268f9c44c80276b0042a21517c2d8c385d014ab7db5a6ead4bc9e99bee We have identified the cause of the degraded performance being a spike in load of our database. We have identified the root cause and are in the process of resolving the issue. Degraded performance https://status.instruqt.com/incident/454068 Thu, 31 Oct 2024 19:10:00 -0000 https://status.instruqt.com/incident/454068#d8f6b1ff8acf829d9e73b2c868d69a2c0a7a0ab94a1510b917c43941de87a255 We are currently experiencing degraded performance across some parts of our site. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates here as they become available. Disabled reporting queries on play.instruqt.com https://status.instruqt.com/incident/437650 Wed, 02 Oct 2024 10:35:00 -0000 https://status.instruqt.com/incident/437650#2f9f8a81da6bd3a21fbfb14479e27a519d9f9469fa4efe92508aac076446d3e6 We have identified the root cause, and have released a fix to restore reporting functionality. We'll continue to closely monitor the situation. Disabled reporting queries on play.instruqt.com https://status.instruqt.com/incident/437650 Tue, 01 Oct 2024 15:50:00 -0000 https://status.instruqt.com/incident/437650#5ec52da9b33fba365feff2d648a30f96996357b74f34ce01af150f6d4dbb9177 We have identified the cause of the degraded performance, being our reporting functionality. To mitigate the issue, we have had to disable our reporting query functionality until further notice. We're working on steps to remediate the disabled functionality as soon as possible. There is no data loss, all reporting data is still being recorded, we have only disabled the reporting views. Disabled reporting queries on play.instruqt.com https://status.instruqt.com/incident/437650 Tue, 01 Oct 2024 14:35:00 -0000 https://status.instruqt.com/incident/437650#f6f3c0312f1695f86a83a07a73cbe2ad6fa95cec74044057286070707728ad98 We're seeing degraded performance for play.instruqt.com, due to increased database load. We're investigating the root cause. Unable to provision per sandbox SSL certificates https://status.instruqt.com/incident/320441 Wed, 31 Jan 2024 20:05:00 -0000 https://status.instruqt.com/incident/320441#87fd651fa9e5521dc1ffe8751aebd527bbead7bcc863ca06e7772a7a8e6d17c3 Service has been restored. Unable to provision per sandbox SSL certificates https://status.instruqt.com/incident/320441 Wed, 31 Jan 2024 18:51:00 -0000 https://status.instruqt.com/incident/320441#4ce816c10640cca2bd9bb59dc105af38352f5f41756289ffba706f0dfb7bf735 While we are seeing still elevated error rates, some certificates are being provisioned successfully. When unable to start a sandbox environment due to certificate errors, try restarting it, as it might succeed the second time around. We'll keep monitoring the situation. Unable to provision per sandbox SSL certificates https://status.instruqt.com/incident/320441 Wed, 31 Jan 2024 16:52:00 -0000 https://status.instruqt.com/incident/320441#ff717abd0ad0ff73b870af4f5eabd4440babf16c8a4cdc1ebc6ea07603c13e6e We're currently seeing errors from our SSL provider Let's Encrypt, rendering us unable to provision new certificates. This affects all VMs that have the "Provision SSL Certficate" option enabled. We'll keep monitoring the situation, and update here when we have more information. GCP is having issues creating new projects https://status.instruqt.com/incident/290144 Tue, 21 Nov 2023 09:37:00 -0000 https://status.instruqt.com/incident/290144#337ad7f258934a6f32d4ad34172978ea85ba13db7893f2044c60e30b45468259 The issues with the GCP Projects API seem to be resolved, and our GCP projects are working again as expected. GCP is having issues creating new projects https://status.instruqt.com/incident/290144 Tue, 21 Nov 2023 06:41:00 -0000 https://status.instruqt.com/incident/290144#7ff2d1fc6e047f8cacbc9aa67b63fae7a126e894de73b025f21ab91f0f2810fa GCP is having issues with their projects API, not allowing us to create new projects. This affects new plays using our GCP projects. Running instances are not affected. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 06:44:00 -0000 https://status.instruqt.com/incident/265942#c3b217bf9bd40f17d8296b6575157844aa1bd3199fa20688d7c17554568ced59 We've identified an issue where GCP has problems issuing new credentials. We've should have mitigated these issues. We'll keep monitoring the situation. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API. Unable to start tracks due to invalid credentials https://status.instruqt.com/incident/265942 Fri, 29 Sep 2023 01:58:00 -0000 https://status.instruqt.com/incident/265942#b0632fe04d60a31285c39dbb070cb94cc7e8b94704da22bd8c3a5273a7172f04 We're experiencing issues with provisioning sandbox environments, due to invalid credentials for an internal API.