Previous incidents
Slower or failed sandbox and lab starts in the US region
Updated Oct 21, 2026 at 2:18pm UTC
Our cloud provider's capacity in the us-central1 region hasn't recovered yet, and some sandboxes and labs with virtual machines still take a minute or two longer than usual to start during peak hours. We're rolling out further improvements to shorten these delays, and we'll post an update when anything changes.
3 previous updates
We are investigating intermittent connectivity problems with running sandboxes.
Resolved Oct 13, 2026 at 9:20am UTC
The changes described in our previous update have held up, and sandbox connections have been working normally since then. We are marking this incident as resolved.
We sincerely apologize for the disruption to your sandboxes. We are working on further improvements to prevent this from happening again.
2 previous updates
Low availability of Virtual Browser in us-central1 region
Resolved Oct 9, 2026 at 11:50am UTC
Virtual Browser nodes in us-central1 can now be created on four different machine types, so a capacity shortage at our cloud provider on one type no longer blocks deployments. We have also made Intel-based machines the default for Virtual Browser nodes, as our monitoring shows they are currently considerably more available than the AMD-based ones, which remain as a backup. As mentioned in an earlier update, we also keep more spare Virtual Browser capacity ready in us-central1 than before....
3 previous updates
Tracks with GCP cloud accounts may fail to provision
Resolved Sep 16, 2026 at 1:41pm UTC
Tracks with GCP cloud accounts are provisioning normally.
Between 05:33 and 10:45 UTC on 16 September 2026, a portion of the tracks including GCP cloud account failed to provision because Google Cloud intermittently returned an internal error while enabling the Compute Engine API on newly created projects.
We apologize for the inconvenience this caused. We are improving our provisioning process to handle this type of transient Google Cloud error more reliably, reducing the likelihood that i...
1 previous update
Some sandboxes with VMs are failing to start
Resolved Sep 4, 2026 at 8:23pm UTC
Resolved
The Google Cloud incident affecting multiple products in the us-central1 region has been resolved.
According to Google Cloud, the issue was fully resolved for all affected users as of 4 September 2026 at 13:06 PDT (20:06 UTC). Their preliminary root cause analysis indicates that the incident was caused by a faulty change, which was rolled back to mitigate the issue.
We have also re-enabled us-central1 for sandbox provisioning and restored our normal provisioning co...
3 previous updates